Governance & Culture
Fees, Refund & Cancellation Policy
This page is a working draft prepared during the Zerix website build. It has not yet been reviewed by AEGIS or Zerix’s legal counsel and should not be relied upon as final or binding until formally approved.
1. Engagement Terms Govern Fees
Fees for Zerix Accounting, Zerix Legal, and Zerix Wealth services are set out in the signed engagement letter or scope of work for each client, not by this Website.
2. Cancellation
Where a client wishes to cancel or vary an engagement, the terms of the relevant engagement letter will apply, including any fees for work already performed.
3. Disputes
If you believe you have been incorrectly billed, please contact us within 14 days of the invoice date so we can review the matter.
4. Contact
Billing enquiries can be sent to support@zerix.com.au.
